Selection Manager

• Manage and coach a team of full-time staff and part-time selectors, ensuring high performance, scalability, and a strong feedback culture.
• Ensure candidate experiences are smooth, transparent, and aligned with TFM's mission throughout the selection journey.
• Leverage data and trends from Salesforce and other systems to analyse performance, track pipeline progress, and deliver selection outcome reports.
• Innovate and refine selection tools, methodologies, and processes to uphold rigor, efficiency, and fairness at scale.
• Collaborate with the Recruitment team to create strong feedback loops, strengthening sourcing strategies through insights from selection outcomes.
• Build and manage relationships with key internal and external stakeholders, including government bodies and education partners, to support recruitment and selection objectives.
• Support the Head of Talent Acquisition in planning, reporting, and strengthening organisation-wide talent strategies.

• Strong experience in end-to-end recruitment/selection processes, including assessments, interviews, and competency-based evaluations.
• Skilled in managing high-volume selection cycles with efficiency, accuracy, and strong candidate experience.
• Proficient in data analysis and able to use systems like Salesforce and dashboards (Power BI, Google Data Studio, etc.) to monitor and improve processes.
• Experienced in designing and implementing selection tools such as behavioural interviews and assessment centre exercises.
• Strong project management skills and able to coordinate multiple cycles, events, and deadlines simultaneously.
• Familiar with knowledge management systems and continuous process improvement.
• Strong stakeholder engagement and relationship management, especially working with cross functional teams.
• Skilled in report writing and presenting insights to inform decision-making and strategy.

• Able to manage, coach, and inspire a team of staff and contractors to deliver high-quality outcomes.
• Communicates clearly and persuasively with candidates, colleagues, and stakeholders.
• Demonstrates strong analytical thinking, resourcefulness, and problem-solving skills.
• Maintains accountability, ownership, and high standards for self and team.
• Operates effectively in high-paced, high-volume contexts with multiple stakeholders.
• Embodies TFM's Core Values and role-models a positive, collaborative, and impact-driven culture.
• Reflective and open to feedback, demonstrating a growth mindset for self and team.

• Minimum 4 years of professional working experience, preferably in recruitment, selection, or assessments.
• Bachelor's Degree in any discipline.
• Experience managing people, volunteers, or external assessors is preferred.
• Experience engaging with government agencies or large institutional stakeholders is an advantage.
• Strong written and verbal communication skills in English, with basic proficiency in Bahasa Malaysia.
• Proficient in MS Office, Google Workspace, and recruitment platforms (e.g. Salesforce, Confluence).
• Willing to travel domestically (and internationally if required), including evenings/weekends during peak recruitment/selection cycles.

Teach For Malaysia