
Credit Management Executive (SAP Master Data Specialist)
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
- Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
- Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.
- Create and maintain customer master records (general data, company code data, sales area data) in SAP.
- Ensure accuracy and completeness of customer master data in accordance with business rules and compliance requirements.
- Handle requests for new customer creation, updates, and deactivations.
- Monitor and validate customer master data to ensure high-quality standards are met.
- Participate in process improvement initiatives to enhance the efficiency of customer master data processes.
- Work with cross-functional teams (Sales, Finance, Logistics, etc.) to streamline data-related workflows.
- Ensure customer data complies with internal controls, SOX, GDPR, and other regulatory requirements.
- Provide support for internal and external audits related to customer data.
- Understand the configuration of SAP modules related to customer master data (SD, FI, CRM).
- Provide user support for issues related to customer master data in SAP.
- Coordinate with SAP technical teams for data migration or system updates impacting master data.
- Participate in project teams during system upgrades, enhancements, or SAP rollouts.
- Develop or review UAT test scripts for customer master data scenarios.
- Execute test cases to validate data creation, update, and integration processes across modules (FI, SD, CRM).
- Log and document test results, identify defects, and coordinate issue resolution with technical teams.
- Support end-user validation and sign-off activities
- Provide feedback and recommendations based on UAT findings to improve system functionality and user experience.
- Generate reports on customer data for internal stakeholders.
- Analyze data trends and recommend corrective actions where needed.
- Develop and maintain documentation of procedures and guidelines for customer master data.
- Train end-users on customer master data processes and SAP transactions (e.g., XD01, XD02, XD03).
- Perform other related tasks or ad-hoc duties as assigned by the reporting manager.
- Bachelor’s degree in Business, Information Systems, or related field.
- Minimum 5 years of experience working with Customer Master Data preferably with SAP certification.
- Experience with SAP S/4HANA (a plus).
- Strong knowledge of SAP customer master transactions (XD01, XD02, VD01, FD01, etc.).
- Understanding of customer master data structure in SAP (general data, sales area, company code).
- Experience with UAT execution, documentation, and defect tracking.
- Experience with data governance and master data management principles.
- Deep understanding of key SAP T-Codes related to customer master.
- Familiarity with key SAP tables related to customer master data.
- Knowledge of how customer master data integrates with SD/FI/CRM/MM/MDG.
- Analytical and detail-oriented mindset.
- Strong communication and collaboration skills.