Manager, DPP - Digital Product (Web, Mobile & Payments) MY

• Define and enforce mobile content standards and governance practices.
• Manage intake and prioritization of content requests across departments.
• Collaborate with analytics team to monitor performance and optimize content.
• Oversee content lifecycle: creation, scheduling, deployment, and retirement.
• Ensure compliance with regulatory and brand guidelines.
• Coordinate with UX writers, designers, and developers for seamless integration.
• Lead A/B testing and user feedback analysis.
• Provide regular reporting and insights to stakeholders.
• Represent Digital Banking in governance forums and working groups.

• 5-7 years in mobile content management or digital marketing.
• Experience in financial services preferred.
• Familiarity with mobile UX, analytics platforms, and campaign tools.
• Strong communication and stakeholder management skills.

• Proficiency in Microsoft Office and campaign management platforms.
• Experience with analytics tools and communication platform (e.g., Adobe Analytics, Google Analytics, Firebase).
• Design thinking and user-centric content strategy.

• Strong interpersonal and communication skills.
• Collaborative mindset for cross-functional teamwork.
• Ability to empathize with user needs and reimagine journeys.
• #LI-AZ1

CIMB