Customer Service - Travel Industry (Mandarin Speaker)

Shah Alam, Selangor
Tetap
Sepenuh masa

21 hari lepas

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-7d439d05>Customer Service - Travel Industry (Mandarin Speaker)ReportFollowMYR4,000 - MYR5,200 Per Month,Fresh GraduatesFewer than 10 applicants. Your chances are good!Posted 2 days ago • Closing 24 Sep 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirements

Must be able to converse fluently using Cantonese, Mandarin and English
Must be able to read and write traditional & simplified Mandarin word, and English
Candidate possesses at least a SPM or above
Fresh graduates are also encouraged to apply
24/7 shift system (5 days a week, 9 hours a day)

Responsibilities

Handle inbound and outbound calls from customers via various channels.
Maintain good communication and cooperation with relevant departments
To exceed customers' expectations in terms of customer service & accurate information
Work in a team to achieve the required KPI elements and SLA

Benefits

KPI incentives
Transportation allowance
14 days AL; 14 days ML, 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim

SkillsFluency in Cantonese Multi-tasking Abilities Communication Skills Problem-Solving Skills Active Listening EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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