Responsibilities : Handle incoming quotation requests including overseas request. To ensure completion of quotation and handling Complex/Tender submission before deadline. Frequent follow up call required to achieve client request closure within SLA given. Process and follow-up on dispute case or open issues within SLA given. Dealing with external and internal queries in a professional, client-oriented manner. To assist in order submission if required. Any other duties and responsibilities which will be assigned by the management or superior as and when necessary. Requirements : Diploma or degree in Business or any related field. More than 2 to 4 years' experience in Sales Support role of IT industry. Proficient in English & Mandarin/Cantonese, Mathematics, Excel and Microsoft Outlook. A good understanding of Sales/buying cycle and ability to handle dispute case. Good Problem-Solving skill. Meticulous and Detailed in numbers. Due to Business requirements, candidate with Mandarin abilities will added advantages
