Customer Success Specialist - OTA Project - 5 Days Work Week
Agensi Pekerjaan Job Expert Sdn Bhd
- George Town, Pulau Pinang
- Tetap
- Sepenuh masa
Support customers to place online orders with the client.
Provide timely support to customers through available communication channels (inbound phone calls and email).
Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times.
Pro-actively support customers to mitigate the risk of damage to the client's brand and customer loyalty.
Identify and escalate priority issues through appropriate channels as and when necessary.