Service Advisor in Malaysia

Cross Border Talents Lihat semua pekerjaan

  • Johor Bahru, Johor
  • Tetap
  • Sepenuh masa
  • 4 hari lepas
  • Permohonan Mudah
Job Requirements
  • Bachelor Degree in any field; experience in customer service
  • Fluent in Mandarin, Cantonese, and English (spoken, written)
  • Good communication, problem-solving, and organizational skills.
  • Basic computer skills and ability to work in a fast-paced environment.
Job Responsibilities
  • Handle customer inquiries and service requests via phone, email, and in person.
  • Communicate with Mandarin- and Cantonese-speaking customers to understand their needs.
  • Coordinate with internal teams to ensure timely and accurate service delivery.
  • Manage appointments, service documentation, and follow-ups.
  • Resolve customer issues and maintain high customer satisfaction.

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