Pandora HQ - Fulfillment Assistant

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 1 year of related working experience. However, fresh graduates are encouraged to apply. Training will be provided.
• 5-day work, weekend and public holiday are required during peak order volume.
• Friendly, strong communication and interpersonal skills
• Patience, empathy and ability to manage stress.
• Good with Microsoft Excel is an advantage.
• Good command of verbal and written English and Malay languages, ability to speak additional languages will be an added advantage.
• Energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Open for Malaysian citizen only.

• Responsible for daily orders and fulfillment arrangement for various e-commerce platforms, i.e. Shopee, Lazada, Zalora and other sales channels.
• Checking and ensuring the stock allocated for customer order is accurate within the stipulated timeframe.
• Pick, pack and arrange delivery with 3PL.
• Co-ordinate with internal department or distribution centre to ensure successful execution of fulfillment for customer orders.
• Plan and coordinate monthly physical stock counts with the warehouse, verifying item accuracy.
• Prepare documentation and inventory for audits.
• Sort, organize and store inventory in the proper location including salvage stocks and returns
• Report damaged or missing inventory to Supervisors
• Respond to troubleshoot and resolve daily receiving, fulfillment and delivery issues.
• Support administrative work within the department.
• Work as an active team member to complete team goals.
• Perform ad-hoc duty when assigned by superior.

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

• Training Provided

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