At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About The Role You will lead the development of a portfolio of technology solutions, ensuring their design and architecture are scalable, efficient, and high-performing. This role focuses on building robust systems that support long-term growth and operational excellence. Job Responsibilities Solution Design Translate business and functional requirements into effective system solutions. Lead the design, development, and implementation of new applications and enhancements to existing systems. Serve as the IT/technical lead for medium to large-scale projects and initiatives that support business growth. Software Development Develop high-quality code following established best practices and coding standards. Conduct unit and system integration testing (SIT) prior to user acceptance testing (UAT). Provide support during UAT and resolve any issues that arise. Deliver second-level production and incident support in collaboration with first-level support teams. IT Application Management Execute mid- and short-term strategic plans in response to evolving business needs. Conduct thorough technical assessments to support risk evaluation processes. Ensure deployments follow defined change and release management protocols. Monitor system health and ensure application availability through proactive controls. Manage initiatives and projects to ensure delivery within scope, budget, and timeline. Maintain complete and accurate Software Development Life Cycle (SDLC) documentation for all initiatives. Ensure timely resolution of second-level incidents in accordance with service level agreements (SLAs). Job Requirements Education & Experience Bachelor's degree in Information Technology or a related field from an accredited institution. 1-5 years of experience in IT application development, with 3-5 years in a supervisory role within the supported IT domain (application design and development for digital systems). Proven experience in executing IT projects, with strong expertise in system application design and technology implementation. Skills & Competencies Strong communication skills, with the ability to engage effectively with middle management, internal teams, and external stakeholders. Excellent analytical and problem-solving abilities. Solid understanding of insurance business operations, including distribution channel models. Self-motivated and capable of working independently. Collaborative team player with the ability to work effectively across teams and functions. Core Competencies Proficient in developing applications using VB.NET or Java. Strong experience in writing and optimizing stored procedures. Solid knowledge of relational databases such as SQL Server, Sybase, and Oracle, including T-SQL. Familiarity with architectural styles and APIs (e.g., RESTful APIs). Experience with Customer Communication Management tools or related projects involving SMS, email, and printing solutions. Preferred Competencies Basic knowledge of Unix and WebSphere Application Server. Familiarity with Java Servlets, Unix Shell Scripts, Windows Batch Scripts, and SFTP. Exposure to DevOps practices and tools. Experience working in Azure Cloud environments. Knowledge of PowerBuilder development is a plus. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Show more Show less