Job Purpose Support the organization within every area of Marketing Communication Job Responsibilities Marketing Communication To plan, execute and coordinate a variety of marketing, event and promotions to draw customer's traffic in the specific month's as assigned by the Manager. Create, manage, monitor, innovate and enhance the Company's website, all social media channels (Facebook, Twitter, Instagram, etc.) are up to date, accurate and relevant to create brand awareness online. Assist the Manager in rolling out new campaign/partnership projects over multiple channels such as onsite, newsletter, social media, paid media and mobile. Assist in drafting brand aligned copy, write-up and copywriting for collaterals like social media, website, press kits, press release brand, product, etc. Manage the production of marketing materials, posters, flyers, bunting etc Event and Promotions To assist the manager in ensuring that the monthly income target is achieved through profitable rental of promotion space, accessory parcels and any other available revenues. To source for suitable and relevant external parties for promotions and events that are in-line with the Mall's Brand Values. To plan, source and execute thematic promotion space based on selected Marketing Campaigns Maintain & compile data on all marketing activities and monitor progress of sales at the end of promotional period. Day to day responsibility for all marketing communications for the mall, to the customers and stakeholders. Sourcing, ordering and monitoring of stock count of marketing materials, merchandise items, gift and complimentary products. Public Relations and Customer Service To manage and ensure information between mall with media and general public is timely, accurate and reinforces the mall's brand identity and positioning. To establish and maintain good network of contacts with tenants, government agencies, and tourism related bodies, charity/volunteer organizations, corporate organizations, etc. To ensure timely and proper response when addressing feedback from shoppers via Social Media and Concierge Counter. To ensure regular communication with Tenants on Mall activities. Education/Professional Qualification Bachelor's Degree in marketing or a related field required Professional Experience Professional certificates or training with relevant marketing bodies, i.e. Persatuan Pengurusan Kompleks (PPK) Possess at least 2- or 3-years' experience in Human Resources
