Customer Representative

Selangor
Tetap
Sepenuh masa

13 hari lepas

Our Opening and Your ResponsibilitiesExecute campaigns via effective customer calls to generate leads by bringing the benefit of the solution to customer. Qualification of account and contacts then update CRM and support on compile reports for campaign, qualification status and customer remarks. Attends to incoming e-enquiries and assigns lead to sales reps accordingly.Strategic Outcome:

Growth pillar for organization by driving leads growth
Enrich, expand and update accounts and contact database
Ambassador to Mettler Toledo with good telephony skills
Understanding of customer workplace and MT solutions

Key Responsibilities:

Leads generation and nurturing via campaign execution
Manage campaign rotations and liaise with stakeholders of campaign
Qualifying, updating and expansion of CRM Database
Qualify and nurture e-Enquiries and marketing inbox then assigning leads to correct PICs in timely manner
Campaign results reporting

What You Need to Succeed

Good interpersonal skill
Good telephone and communication skills - is professional and can speak confidently over the phone
Not afraid to talk to people from all walks of life and must enjoy speaking to people
Customer centric focus
Read and speak English in professional business setting
Possesses positive attitude and is a team player
Results-oriented in completing tasks
Good time management
Prior telemarketing skills is preferred
Has basic computer skills in MS Office applications, especially Excel

Role Requirements:

Bachelor's degree in business, marketing, mass communications or equivalent
Able to read and communicate in English and Bahasa Malaysia
Good interpersonal and phone skills
Having 1-2 years relevant experience in the field
Good communication and friendly character
Consistent and disciplined in management of assigned tasks and schedule

Our Offer to YouPermanent employment basis; conditions are based on the contract of employment1.5 months fixed bonusMedical care with dental entitlementsLife insurance coverageAccessible to public transportDiversity, flexible and fun working cultureAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .For those who prioritize precision, Mettler Toledo is precisely where you belong.Job Reference #20093Preferred LocationSelangorPetaling JayaJob TypeFull-timeLegal EntityMettler-Toledo (M) Sdn. Bhd.PJ33, Tower 1, Level 14, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200, Petaling Jaya, Selangor Malaysia+60 3 7844 5888

Mettler Toledo

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