1. Maintain employee data in Oracle HRIS system and ensure data accuracy and integrity Manage the on-to-off boarding process through Oracle HRIS system to ensure an up-to-date employee record in HR system database Manage scope of duties and answer employee enquiries including but not limited to, employee movement, employee benefits administration, onboarding and off boarding, work visa application, system related, employment verification letter, Reporting, etc Work on agreed SLAs to provide data and information as to the effectiveness of the services provided Participate in User Acceptance Test when required Participate in HR process migration projects when required 1. University degree with minimum 2 years' relevant experience preferably gained from employee / customer services function Ability to deal with multiple tasks and requests in an evolving environment Experience in Oracle HR System, customer service telephony system, case management tool is an advantage
