Senior Manager, iCIMB MSC - Singapore Operations (Payment Operations) MY
Kuala Lumpur
Tetap
Sepenuh masa
4 hari lepas
Job Purpose JOB DESCRIPTION Lead and manage day to day operations of Remittance Department to ensure effective, successful, accurate and timely execution of payments. Implements effective controls to ensure full compliance to all regulatory laws & regulations as well as Group's overall guidelines & procedures. Strategically oversee and responsible for successful execution and completion of transformation programme. Key Responsibilities Strategy and Planning Plan and manage payment team to ensure accurate and prompt daily processing in accordance with all relevant MAS and Group policies and guidelines. Recommend changes to improve operational efficiency, control and security. Identifies key objectives, financial and other performance measures for the department Identifies, allocates and organises resource requirements, including people development requirements Business Performance and Management Role model and drive acitivities to encourage and build desired organisational culture, values and reputation in the Group markets and with all staff, customers and regulatory/official bodies Ensure procedures are available, up to date, understood and applied by team members Continuous review of processes to ensure delivery of high-quality services to customers and meeting the KPIs set while maintaining operational risk to an acceptable level. Optimise use of resources to achieve high productivity and optimal performance level. Any other responsibilities / task as assigned by management from time to time People Management Develops teams of payment specialists to identify potential candidates Ensure ongoing training and development of staff on operating procedure. Display exemplary conduct and live by the Group's values. Take personal responsibility for embedding the highest standard of ethics, including regulatory and business conduct across Group. Supervise, guide, appraise, counsel and motivate staff to seek performance improvement Create a harmoniuos work environement Enhance discipline of staff Demonstrate strong teamwork with internal and external team member. Plan and manage the use of resources during resources crisis due to MC and EL Motivate, coach and develop staff in order to maximize operational efficiency Regulatory Compliance Ensures compliance with regulatory requirements, Group policies & procedures, client mandates, guidelines market conventions, and the Department's policies and procedures globally Manage and mitigate financial/reputational risk by ensuring appropriate controls are developed and maintained in compliance with regulatory requirements or company policies. Manage and mitigate financial/reputational risk by escalating potential issue immediately Responsible to escalate any Money Laundering and Suspicious Transactions in relation to inward and outward remittance payments Risk Management Proactively monitors and manage operational within the Business Units, system/channel risk (with operational control) of the products and actively highlight any potential and actual breakdown of controls Responsible for the identification, escalation, management and mitigations of all aspects of risk in accordance with all relevant product Establishe Business Key Risk Indicators to proactively identificial thematic and emerging risk Actively managing and monitoring performance against defined Key Risk and Performance indicators Ensure controls are efficiently and effectively exercised in order to prevent frauds and losses Sustainability Development Optimises business operations and resources, creating efficient processes, reduce costs and strengthens Group brand. Job Specification Qualifications Bachelor&aposs Degree or Professional Qualification in the relevant discipline (Accounting/ Finance/ Business/ Economics/Financial Engineering) 10 years of experience of relevant banking background in established bank / financial institutions 5 years of prior leadership position in a banking role in established financial institutions Required Competencies And Skills In-depth knowledge of SWIFT message format MT and MX series; and banking products and services, including the rules and regulations in the domestic and internaational markets MEPS+, Reconciliations, Investigation, Treasury - Deal Booking & Reversal Effective, commercial experience in running Operations to keep the operating expenses low and within budget Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals for clients, whenever necessary Good reputation and business network in the Wholesale banking community Internationally Builds strong culture of excellent service and growth opportunities for Group to attract and retain top talents Show more Show less