Store Supervisor - Midvalley, Kuala Lumpur

• Under the supervision of the Store/Area Manager, support in day-to-day leadership and key areas of store operations
• Oversee daily and weekly deliverables such as the store checklist and inventory checklists
• Work with Store/Area Manager to lead store sales performance and customer service excellence
• Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
• Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
• Implement measures to avoid stock damages, theft, and wastage
• Train new staff members and scheduling shifts
• Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
• Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
• Cashiering duties using the POS system to process payments and close accounts for the closing shift
• Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
• Promote first class service excellence & customer experience at all times
• Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs

• A passion and genuine interest in fashion and retail.
• Superb retail store management, inventory management, multitasking and execution abilities.
• Customer-centric and people-oriented, able to handle customers and retail staff issues well.
• Ability to drive sales and strong conversion rate, with good knowledge of products, what works in-store and excellent visual merchandising skills.
• An ability to think /work systematically, with impeccable judgment and discretion.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient.
• A self-starter, proactive and hands-on approach with "Can do" attitude!
• Strong communication skills to inspire and influence internal stakeholders (HQ or Markets).
• A fun, positive and charismatic personality.

• Full-time: 45 hours per week, 5 days work a week, morning and/or afternoon shifts
• All staff must be able to work on weekends/public holidays

• 2+ years of relevant work experience preferably in fashion / retail company.
• Minimum SPM/Diploma holder in Retail Management/Fashion or related fields.
• Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Chinese.
• Strong leadership skills, effective communicator and an influential team player.
• Proactive, results-oriented and able to work with minimum supervision.

Love, Bonito