Hi, Hope you are doing well!! Riya Trivedi this side from Devloit Company, we are looking a candidate for below job description:- Position- Technical Support Location- Penang Language- Cantonese Rotational shifts, 5 days working Job Role:- The Service Advisors (SA) will provide customer service support to Client Customers' requests for information related to items including, but not limited to, post order support, delivery information, payment information, product pre-orders, product pre-screening calls (where applicable), and general Customer inquiries. Work experience: Minimum of 6 months' work experience in customer support in any industry. Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Call center experience is not a 'must' but would be a distinct advantage. Technical Knowledge and Expertise: Professional and/or personal technical troubleshooting experience Mobile Operating System, Smartphone, Tablet, PC or laptop experience Deep curiosity for understanding technology, passion for learning more and sharing knowledge with others Uses analytical skills to isolate and resolve complex technical issues through appropriate troubleshooting methodology Confident navigating through multiple systems and tools to research, comprehend and deliver solutions to customer in real time Show more Show less