Installer Assistant

• Proficient in hands-on tasks with confident usage of power tools.
• Able to read and interpret installation manuals, technical diagrams, and schematics.
• Excellent communication skills in both English and Bahasa Malaysia, verbally and in writing.
• Candidates must possess at least SPM
• Strong time management skills with the ability to multitask effectively under pressure.
• Capable of working independently with minimal supervision while maintaining a proactive and detail-oriented approach.
• Willing to travel to job sites within the Klang Valley and occasionally to outstation locations.
• Neat and presentable appearance with a high level of professionalism and commitment to excellent customer service.
• Must possess a valid driving license and be comfortable with work-related travel.

• Install mechanical and digital locks on doors, gates, cabinets, and safes at customer premises.
• Mount, align, and secure locking mechanisms properly to ensure optimal performance and safety.
• Ensure wiring, configuration, and testing of digital locks are completed according to manufacturer's standards.

• Attend scheduled appointments at residential, commercial, or industrial locations.
• Communicate politely and clearly with customers regarding installation procedures and aftercare instructions.

• Provide basic product training to customers (e.g., how to use or reset the digital lock).
• Troubleshoot and resolve common issues during installation (e.g., door alignment, battery issues, Wi-Fi connectivity).

• Inspect job sites before installations when required.
• Ensure all necessary tools, parts, and products are prepared before dispatch.

• Perform maintenance or repair work on existing lock systems.
• Assist in replacement or upgrade of locking systems when required.

• Complete job sheets accurately for each site visit.
• Report any issues, delays, or customer feedback to the supervisor.

• Follow proper safety procedures during installations.
• Maintain a clean and organized work environment on-site and in company vehicles.

• Work closely with Sales, Customer Service, and Technical teams to ensure smooth project execution.
• Support colleagues during high-volume periods or complex installations.

• EPF, SOCSO, EIS, PCB
• Annual Leave
• Medical Leave
• Medical Claim
• Selangor Public Holiday closed
• Annual Increment
• Annual Performance Bonus
• Career advancement opportunities to executive roles.
• Company Trip.

• Salary will be based on the candidate's skills, work experience, and ability to work independently.

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