JOB RESPONSIBILITIES: Execute and Delivery of Packaging Artwork projects for APAC & Middle East Market Involved in Project Coordination and Management in Print Artwork or Print Production Coordinate and Followup with various departments to ensure instructions are proper escalated and work is carried out properly on time. Keep track of Project timeline and schedule Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests. Identify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed. Ensure order instructions and information are submitted accurately and per customer specifications. Maintain current and accurate order entry information in all required software programs. Build sustainable relationships and trust with customer accounts through open and interactive communication. Working on Artwork Management system Additional duties as assigned. QUALIFICATIONS: High School Diploma or GED High Proficiency in English and excellent interpersonal and communication skill. Comfortable with working hours from 11 am to 8 pm (Mon to Fri) Comfortable in supporting projects in APAC and Middle East market Prior client management/customer service/client facing experience would be preferrred 2 to 3 years of Project Coordination/Project Management/Project Administration experience in Creative/Advertising/Design projects Candidate should have relevant working experience in Design/Creative/Advertising/Marketing agencies Familiar with Artwork and Commercial Print processes Comfortable to work independently with minimal supervisory Strong client engagement, coordination and management experience. Excellent communication; ability to influence stakeholders. High degree of proficiency MS Office Suite, Outlook & Internet applications Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Self-motivated with critical attention to detail, deadlines and reporting Show more Show less