Digital Engagement Executive
Michael Page Lihat semua pekerjaan
- Petaling Jaya, Selangor
- RM 72,000-108,000 per tahun
- Tetap
- Sepenuh masa
- Supporting the (Senior) Digital Engagement Manager for APAC to implement a digital engagement plan and strategy to deliver against digital engagement and conversion goals for 12 markets in APAC
- Support the implementation of the APAC website roadmap, planning activities and resources appropriately and managing any delivery risk
- Work with the team to drive owned media traffic and conversion on the websites
- Coordinate and manage the testing in UAT or other test environments for site content and functionalities
- Carry out PVT testing on the sites after a go-live or functional/bug fix deployment * Support any website content updates for all marketing campaigns, SEO or as required by the business
- Partner with the Global Digital CRO specialist to deliver experiments and journey tests via Google Optimizely and MXO
- Have a good understanding of the website infrastructure and how we can optimise the user experience with the use of templates
- Leverage our digital reporting capability to assess site performance, troubleshoot issues, and make optimisation recommendations.
- Ensure best practices are followed in terms of content creation, images upload, for SEO and accessibility.
- Analyse website traffic and user behaviour to make data-driven recommendations for website enhancement and development
- Fluency in English and an additional language is a plus
- 2 - 4years of experience in managing owned digital properties and platforms including content management systems (Drupal preferred)
- Ideally previous experience in Shared Services, and collaborating with global and local teams remotely.
- Ability to deliver an engaging and effective digital customer experience through knowledge of CX, UX and design thinking principles
- Excellent project management skills
- Knowledge of Optimizely and experience with setting up A/B tests
- Competitive salary range: MYR 72,000 - MYR 108,000.
- Attractive bonus and additional benefits.
- Permanent role with career advancement opportunities.
- Engaging work environment in Kuala Lumpur
- Exposure to innovative projects in the business services industry.