Reports to the Head of Business Development in the Partnerships Department. This role is responsible for acquiring and servicing business from assigned financial institutions (based on geographic coverage or territory) to meet the department’s revenue and profit objectives, while consistently ensuring customer and business‑partner satisfaction.Key responsibilities:Manages issues pertaining with back-end processes to deliver what is expected from GETB to partners and customers in general.Monitors the respective channel performance and qualification in all contests.Prepares and implement all planned activities and visitation according to the requirements needed by the business channels.Assists the business channel by providing information, customer service, participate in marketing activities and marketing support within the region.Acts as liaison officer between business channel and CompanyTakes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies to understand the risk and better safeguard the company.Highlights any potential concerns /risks and proactively shares best risk management practices.QualificationsMust be a formal degree holder in Banking, Insurance, Actuarial or Marketing or any other higher professional qualification(s) is an added advantageAt least 2 years’ experience in Takaful environment. Bancatakaful / Banking exposure is an advantageIs IT literate and well versed in Microsoft products i.e. Excel, word and PowerPointStrong business acumen and sense of urgencyCustomer focused / Team PlayerAble to conduct trainingHas knowledge on the Takaful Act and ShariahAble to work under a high-pressure environmentA self-starter and independent, flexible in terms of working hours and mobile.High level of integrity takes accountability of work and good attitude over teamwork.Takes initiative to improve current state of things and adaptable to embrace new changes.
