Job Responsibility Field inbound & outbound calls and exhibit the correct sales and customer experience behavior's throughout the entire interaction Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed Excellent communication skills, adaptable to different audiences. Thrives in a team environment, eager to learn and grow. Curious and inquisitive, always seeking professional excellence. Effective time management and multitasking abilities. Job Requirements Fluent in the required language Mandarin & English (speaking, reading, and writing) Analytical skills for resolving complex issues. Proficient in navigating multiple systems and tools. Self-managing in fast-paced environments. Embraces challenges and takes on additional responsibilities. Maintains professionalism and composure under pressure. Accepts feedback, welcomes coaching, and demonstrates growth. Willing to work rotational shift Prefer insurance knowledge and strong in documentation knowledge Job Benifits Annual Leave Medical and Hospitalisation Leave EPF / SOCSO / PCB Medical Insurance Training Provided Allowance Provided 5 Working Days Young, energetic, and supportive team! Trainings & Career Development Sign - On Bonus