Head of Digital & Commerce Operations (Global)

Abbott Lihat semua pekerjaan

  • Selangor
  • Tetap
  • Sepenuh masa
  • 2 hari lepas
JOB DESCRIPTION:At Abbott, we’re committed to helping people live healthier lives through innovative technology and trusted solutions. We are seeking a Head of Digital & Commerce Operations to ensure our global digital platforms are reliable, secure, and performing at their best—enabling seamless experiences for customers, patients, and partners worldwide.This role will lead global operations and Site Reliability Engineering (SRE), driving stability, performance, and continuous improvement across our digital and commerce ecosystem.What You’ll DoLead global operations for key digital platforms, including AEM, Adobe Commerce / Magento, and commercetoolsEnsure high availability, performance, and operational excellence across all environmentsOwn incident management, platform reliability, and continuous improvement practicesLead a follow‑the‑sun operating model across India, Malaysia, Ireland, and the USPartner closely with Engineering, Product, Security, and external partnersOversee vendor performance and service delivery against agreed SLAsDrive cost efficiency, scalability, and long‑term platform sustainabilityWhat You’ll Bring10+ years of experience in digital, e‑commerce operations, or SREProven leadership of global, multi‑timezone teamsStrong experience with cloud platforms, observability, and modern operating modelsA mindset focused on reliability, continuous improvement, and business impactAbility to translate technical operations into outcomes that support Abbott’s missionWhy AbbottYou’ll play a critical role in supporting digital platforms that matter—helping Abbott deliver trusted solutions at global scale while working in a collaborative, purpose‑driven environment.The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.JOB FAMILY: IT Business Relationship ManagementDIVISION: BTS Business Technology ServicesLOCATION: Malaysia
Selangor : Imazium, No. 8, Jalan SS 21/37ADDITIONAL LOCATIONS:WORK SHIFT: StandardTRAVEL: Not specifiedMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott