Policy Processing Associate

Kuala Lumpur
Tetap
Sepenuh masa

6 hari lepas

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome!Job Description:

To learn the issuance and endorsement processing for all products
Responsible for Policy/Endorsement issuance and any other functions within Policy Processing within the set SLA
Follow up with Business Units/Branches on incomplete documentation/information for policy/endorsement issuance
Promptly respond to Business Unit/Branches inquiries relating to Policy Servicing matters.
Ensure compliance with SOP/regulatory guidelines/company policies.
To perform testing on new products/enhancements to be implemented
To attend to inquiries from customers (internal/external)
Counter related:
To attend to walk-in customers/intermediaries' inquiries/requests as per the agreed service level.
Handle complaints by walk-in customer over-the-counter
Any other matters/tasks assigned when required.

Job Requirement:

Candidate should possess a Bachelor Degree or equivalent in related administrative field or Business Studies / Administration / Management
Fresh graduates are encouraged to apply
Good communication skills in Malay, English language for both spoken and written

Diversity & Inclusion CommitmentThe Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Tune Protect

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