Job Responsibilities Promoting Personal Loan product to New To Bank and Existing To Bank customers Actively cross sell on credit life insurance & credit card Constantly identify new sales strategies and approach to increase individual and achievements Participate , plan and support sales activities Ensure all relevant income documents is obtained from customer to adequately support the application Practice best sales practice and deliver excellent customer service Ensure all customers enquiry and complaints are handled promptly and efficiently Unresolved complaints are to be escalated immediately to his/her superior Ensure no misrepresentation of product feature, pricing, promotions and processes. Job Requirements Experienced in sales and customer service environment with strong customer care culture Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia Preferably 1 year of banking experience. Show more Show less