Sales Support

Petaling Jaya, Selangor
Tetap
Sepenuh masa

1 bulan lepas

Req ID 81241 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.Job DescriptionAbout the TeamAs a part of the global ZF Group, ZF product has been a reliable partner for over 100 years within the automotive and industrial industry.What you can look forward to as Sales Support:

Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within ASEAN region.
Maintain customer data and processes in ERP/CRM systems,
Manage support intercompany pricing, back-orders, and claims.
Coordination on order-related communication with the internal teams (SPOKE) on deviations from deadlines.
Creation and distribution of evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g. customers), support in analyzing and evaluating data, development of suggestions for optimization. Supply insights to local SPOKE team.
Promote and assist with online ordering platforms.

Your Profile as Sales Support：

Minimum 3 years Commercial experience and 3 years customer support
Demonstrated problem-solving skills
Experienced in CRM system (Salesforce/SAP)
Excellent interpersonal, networking and communication skills
Customer-focused mindset with a passion for delivering exceptional service.

Why you should choose ZF in MalaysiaHolidays/Performance Bonus /Flexible working hoursBe part of our ZF team as Sales Support and apply now!ContactYing Li+86 21 3761 7039What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.Find out how we work at ZF:

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