Customer Service (Digital) - (Mandarin Speaker)

Marent (M) Sdn. Bhd.

Klang, Selangor
RM 2,000-2,500 per bulan
Tetap
Sepenuh masa

8 hari lepas

MohonLokasi Kerja

Lorong Batu Nilam 17G Klang Selangor Malaysia 41200

Penerangan KerjaKelayakanMinimum SPM qualification or aboveCustomer service experience will be an added advantageGood communication and problem-solving skillsFamiliar with social media and online customer service platformsAble to communicate in Mandarin and EnglishWilling to work on shifts (10am-7pm / 1pm-10pm)Prefer Mandarin SpeakerTanggungjawabRespond to customer enquiries via online platforms and social mediaHandle customer orders, appointments, and after-sales service issuesFollow up on customer needs and provide professional adviceAssist in handling customer complaints and improve customer satisfactionUpdate customer records and system informationWork closely with the sales and service teamsManfaat

Annual Leave
Medical and Hospitalisation Leave
EPF
SOCSO
Medical Benefits and Health Insurance
Commission and Performance Incentives
Training Opportunities
Good Career Growth Opportunities

KemahiranCustomer Service Digital Communication Problem Solving Empathy PatiencePeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon