Supervisor Operation

• Lead the team to achieve department KPI goals.
• Prepare, maintain, and update documentation to meet account requirements and changes in customer needs.
• Ensure all work processes comply with documented procedures and maintain proper housekeeping within the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Always maintain a high level of operational efficiency.
• Supervise and monitor employee performance, ensuring adherence to standard practices and proper use of equipment, materials, and supplies.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation and investigate stock discrepancies.
• Update WMS for stocks return and follow-up system updates for closeout items.
• Manage inventory accuracy through planned cycle counts, monthly reconciliations, inventory analysis and relevant reporting.
• Report any warehouse irregularities to the Assistant Manager, Operations.
• Ensure warehouse safety and security measures are in place and adhered to.
• Support the Assistant Manager, Operations in the implementation of work improvement projects.
• Liaise with customers regarding operational and service-related matters.
• Perform other duties as assigned by the Assistant Manager, Operations.

• Effective leadership and team management abilities.
• Good judgment and strong problem-solving skills.
• Proficient in Microsoft Word, Excel, Outlook etc.
• Forklift license is an added advantage.

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