Communicate with customer and Affiliate Company and to response and react timely on overseas emails for the accountabilities for the job assigned. Prepare & ensure accurate Import documents is issued, such as D/O, pick up order, etc. Prepare & ensure accurate Export documents is issued, such as D/O, pick up order, awb, mawb & manifest. To monitor shipment process and to provide solutions whenever is deemed necessary. Make booking, release booking and send pre-alert for Inbound / Outbound. Update T&T event for Inbound / Outbound shipments. To work as backup support or share workload whenever necessary to monitor & coordinate with customers and vendors for all shipments which need urgent attention. To generate invoice to customer and affiliate company timely as stipulated in KPI Follow-up vendor invoice & check on the charges. To assist superior or department head attending all urgent correspondence and enquiries. To update costing promptly, accurately and provide cost provision correctly To ensure all job files for the months are checked and completed on or before month end closing and that the
