Credit Control Manager, Asia

Petaling Jaya, Selangor
Tetap
Sepenuh masa

8 hari lepas

Primary Details Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to lead and coordinate operational activities within the credit control function, ensuring efficient debt collection and allocation while delivering exceptional service. This role involves providing leadership to a team of Credit Controllers, driving continuous improvement and process efficiency to meet agreed service standards. The role also includes supporting business operations to achieve regional targets and goals in alignment with established policies and procedures.The Opportunity:The purpose of this role is to lead and coordinate operational activities within the credit control function, ensuring efficient debt collection and allocation while delivering exceptional service. This role involves providing leadership to a team of Credit Controllers, driving continuous improvement and process efficiency to meet agreed service standards. The role also includes supporting business operations to achieve regional targets and goals in alignment with established policies and procedures.Your New Role :

Lead and manage the credit control team to achieve departmental goals and objectives
Support the implementation of the team strategy to enable the delivery of overall business/financial targets.
Ensure that all transactions are documented correctly and meet audit and management requirements, along with complying with the company policy and procedures.
Build and maintain relationships with key stakeholders (across Asia)
Oversee all issues/requests are responded to by the team in a timely, professional manner.
Provide timely and accurate reports monitoring and analysis to the business and country finance head
Present updates on credit collection portfolio on monthly/quarterly basis with all key stakeholders across Asia
To engage with credit control team from brokers via meeting or physical visit to broker office to clear out outstanding unmatched transactions, as required.
To ensure premium are being collected within the timeframe and minimal provision of bad debts.
Continually seek opportunities for automation, or process effectiveness in line with a strong data analysis approach, ensuring efficiencies are captured.
Develop succession plans, coaching, and leading staff to achieve maximum effectiveness.
Any other tasks assigned by the immediate superior or HOD

About You:-

Bachelor's degree in finance, Accounting, Business Administration or any related field
Experience in managing large team of people (10-15)
Minimum of

5 years of experience in credit control management with at least 3 years in a leadership role. * Strong understanding of credit control, receivable and collection management

Strong analytical background, proficiency in data reporting tools, and ability to generate insightful reports that support strategic decision-making
Proven ability to lead and motivate a team
Exceptional communication and interpersonal skills
Experience in underwriting, broking , collection within the insurance industry is a plus

About QBEWhat if you could have a positive impact – at work and in the world?At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion.BenefitsExcited to share our comprehensive benefits package at QBE! 🌟🌟 Flex and hybrid working options🏡 Work from home policy👨‍👩‍👧 Paternity leaves matching with maternity leave🧘‍♀️ Well-being programs💰 Pensions🩺 Medical benefits🌍 Globally, access to online learning via LinkedIn Learning👪 On top of annual leaves, 3 additional days off (Family care leaves)📚 Study leave💍 Marriage leave🎁 Internal Appreciation program with points to redeem nice merchandize and life experiencesJoin us and enjoy a work environment that values your well-being and personal growth! 🌟 #EmployeeBenefits #WorkLifeBalance #CareerDevelopmentJoin us now, so you can be part of our success – and we can be part of yours.Your career at QBE — Let’s make it happen.Skills: Analytical Thinking, Business Process Improvements, Coaching, Compliance Training, Critical Thinking, Customer Service, Financial Products, Intentional collaboration, Managing performance, Problem Solving, Process Refinement, Risk Management, Sales Management, Stakeholder Management, Team ManagementApplication Close Date: 29/04/2026 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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