Skyway Crew 1

• Ensure all customers scan their Skyway boarding tickets at the turnstile before being allowed to board.
• Assist customers during boarding and disembarking from the gondola, including the elderly and individuals with disabilities.
• Provide accurate information and handle customer inquiries courteously and professionally.
• Report any incidents, accidents, or customer complaints immediately to the Supervisor or the Executive on duty.
• Maintain a clean, safe, and organized work area at all times.
• Assist in implementing contingency plans during emergency Skyway stoppages caused by technical issues, high wind speeds, or other unforeseen circumstances.
• Help manage crowd control at the queue lines when necessary.
• Attend daily briefings as scheduled.
• Record passenger counts in the hourly headcount form.
• Ensure a maximum passengers per gondola during peak periods.
• Log stoppages, downtimes, and interval durations of Skyway operations in the stoppage logbook during operating hours.
• Record the gondola sequence numbers in the sequence checklist before 7:00 AM.
• Ensure the cleanliness of gondolas and platform areas throughout the day.
• Check that all operational equipment is returned to its proper location after operating hours.
• Prepare and set up additional queue lines and poles during peak periods as required.

Genting