Customer Service Consultant

Planet Telecoms Managed Services Sdn Bhd

  • Ipoh, Perak
  • Tetap
  • Sepenuh masa
  • 10 hari lepas
MohonKelayakan
  • Candidate must possess at least a SPM or Diploma in any field or equivalent.
  • Preferably with retail experience in telecommunication products and services.
  • At least One (1) year of working experience in the related field is required for this position.
  • Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
  • Sales oriented and able to work independently.
  • Good communication and good customer services.
  • Good discipline and work as a team.
  • Able to work in Ipoh Parade Store
Tanggungjawab
  • Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
  • Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
  • Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system
  • To maintain accurate and comprehensive record of new and existing customers.
Manfaat
  • Medical Reimbursement
  • Group Hospital & Surgical Insurance.
  • Attendance allowance.
  • Free uniforms.
  • Commission
Manfaat tambahan
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Overtime Pay
KemahiranCustomer Service Sales experience RetailPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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