The 1st and 2nd level operations support for Engineering Based Systems used globally within Infineon. Job Description In your new role you will: 1st and 2nd level support operations support for Engineering Based Systems used globally within Infineon. In specific test & engineering data collection and analysis system used globally within Infineon Provide 1st and 2nd level support (including 24x7 rotational on call),solution administration, system maintenance, monitoring and operation to meet customer SLA/targets Implement service request and changes to fulfil user and customer needs Your Profile You are best equipped for this task if you have: Min. Bachelor Degree in IT, Computer Science, Computer Engineering or Electronics Engineering with minimum 1- 2 years working experiences. Fresh Graduates will also be considered Min 2-3 years experience in Semiconductor Manufacturing (Optional) Min 2-3 years experience in systems/IT support Min 2-3 years experience in user requirements handlings Good knowledge in data transfer, file processing methodology, system interfaces/integration Min 2-3 years experience in application maintenance and/or development in operating systems - Windows, Unix, Linux, Perl scripts Experience of database system and development (e.g Oracle PL/SQL, SQL scripts, MS SQL) ITIL practical experiences (incident management, problem management, event management, change and release management) Good analytical & troubleshooting skills, able to drive root cause findings Good communication and interpersonal skills, and able to working dependently and good team player #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Show more Show less