Participant Affairs & Recruitment, Associate/Senior Associate

• Manage and maintain accurate records of participant engagement, retention and withdrawal cases to ensure smooth coordination between internal teams and external stakeholders, including the Ministry of Education and Yayasan PETRONAS.
• Leverage data from participant affairs to strengthen recruitment strategies and improve the overall participant experience.
• Coordinate the timely production and delivery of reports on participant affairs and recruitment progress for key stakeholders.
• Collaborate with cross-functional teams (Programme Coordinators, Marketing, Design & Training) to co-develop compelling recruitment content across multiple platforms including social media, email campaigns and presentations.
• Cultivate and manage relationships with a diverse range of stakeholders including prospective participants, mentors, state-level education officers, working committees, and other ecosystem partners.
• Support the operational planning and execution of participant-focused events and activities to enhance engagement and retention across cohorts.
• Continuously refine and optimise recruitment systems, selection tools and knowledge management platforms to ensure efficient and scalable recruitment operations.

• Strong written and verbal communication skills with excellent proficiency in English and in Bahasa Malaysia.
• Proficiency in Microsoft Office and Google Suite platforms.
• Ability to plan and manage recruitment and engagement campaigns that are targeted, data-driven and adaptable.
• Skilled in relationship management across diverse audiences including government, corporate partners, and the education community.
• Resourceful and proactive in leveraging networks, partnerships, and available resources to drive recruitment and participant engagement outcomes.

• Proactive self-starter with the ability to manage multiple streams of work, and independently prioritise tasks
• Strong desire to learn new things and grow professionally
• Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment
• Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders
• Passionate about inspiring and mobilising relevant stakeholders to invest in Teach For Malaysia's mission and the transformative impact of Program Duta Guru.

• Minimum 1 year of working experience, preferably in recruitment, stakeholder engagement or public sector partnerships.
• Bachelor's Degree in any discipline.

Teach For Malaysia