Customer Service - Travel Industry (Mandarin / Cantonese Speaker)

IGT Solutions

Shah Alam, Selangor
Tetap
Sepenuh masa

21 hari lepas

MohonKelayakan

Must be able to converse fluently using Cantonese, Mandarin and English
Must be able to read and write traditional & simplified Mandarin word, and English
Candidate possesses at least a SPM or above
Fresh graduates are also encouraged to apply
24/7 shift system (5 days a week, 9 hours a day)

Tanggungjawab

Handle inbound and outbound calls from customers via various channels.
Maintain good communication and cooperation with relevant departments
To exceed customers' expectations in terms of customer service & accurate information
Work in a team to achieve the required KPI elements and SLA

Manfaat

KPI incentives
Transportation allowance
14 days AL; 14 days ML, 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim

Manfaat tambahan

Training Provided
Allowance Provided
5 Working Days

KemahiranFluency in Cantonese Multi-tasking Abilities Communication Skills Problem-Solving Skills Active Listening EmpathyPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon