
QA Manager
- Serdang, Kedah Selangor
- Tetap
- Sepenuh masa
- Own and evolve the QA strategy, processes, and frameworks to support scalable, high-quality software delivery.
- Lead and develop the QA team, fostering a high-performance, collaborative, and inclusive culture.
- Ensure consistent execution of QA best practices across all teams and projects.
- Collaborate with Product, Engineering, and DevOps leadership to ensure alignment on quality goals and timelines.
- Champion the use of test automation, continuous testing, and modern QA techniques within CI/CD environments.
- Define and track quality KPIs to measure and improve test coverage, defect density, and release confidence.
- Establish strong stakeholder relationships across business and technical teams to advocate for quality.
- Stay up to date on emerging QA tools, trends, and technologies and introduce innovations that drive efficiency and effectiveness.
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent industry experience.
- ISTQB-CTAL-TM or similar professional qualification.
- 7+ years of experience in software QA roles, including at least 2 years in a QA leadership or management role.
- Proven experience leading high-performing QA teams in an Agile development environment.
- Strong knowledge of software QA methodologies, tools, automation frameworks, and quality processes.
- Demonstrated ability to define and execute strategic QA initiatives aligned with organizational goals.
- Hands-on experience with test automation tools and CI/CD pipelines.
- Excellent communication, leadership, and stakeholder management skills.
- Experience in the financial services or enterprise software industry is a plus.