Billing Executive
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
- Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
- Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.
- Supports billing enquiries and follow through to complete the cases.
- To verify, investigate, analyze root causes on problems/issues raised in billing and work cross-functionally with relevant parties (customer care, front end order takers, Account managers, IT, external print vendor) to resolve and rectify the billing issues.
- Perform usage rejections investigation by working with various parties and resolve usage rejections in a prompt and timely manner
- Process billing requests (Credit Notes / Invoices) using IMPACT (SAP) and performs billing activities as per agreed schedule. And ensure bills are dispatched or submitted to customers' portals on time as per set KPI.
- To understand and handle the Bill Production day to day Operation task independently.
- Complete all month end billing and financial activities as per the company month end / year end closing schedule.
- Review operational processes, suggest for process improvement and implement the automated billing processes, reporting and workflow.
- Assist UAT testing for system enhancements.
- Able to work independently and to manage tight schedules and undertake several tasks/issues/ projects concurrently.
- Any Ad-Hoc duties assigned by manager.
- Diploma/ Bachelor Degree in Finance/ Accounting/ IT/ Business or equivalent.
- Minimum 2 years of direct billing exposure experience, preferrably with SAP experience.
- Proficient in Microsoft Office and Excel.
- Strong analytical skills, eye for detail and meticulous.
- Possess effective communication skills to deal with stakeholders.
- Able to write and communicate clearly in English.