Executive - Reporting Data Analyst and Asset Management

Job DescriptionThe Responsibilities of the Role:

Be the key expert in the Report template, working sheet and formulas built in Excel or any reporting tools.
Compile the raw data for the development of the report.
Liaise with raw data owner for data hygiene and clarification on data accuracy as well as data massaging into useable information.
Create, update and modify the working sheet formulas to ensure data accuracy and any new request from client for new computation.
Update the monthly SLA word report (graph, tables, numbers, content).
Perform monthly report validation with client operation team.
Liaise with PCCW internal operation to seek answers based on queries raised by client on data content in the worksheet and monthly SLA report.
Produce data dashboard using tools for the raw data extracted.
Improve on the worksheet, dashboard, reporting to simplify the report generation.

Skill Requirements:

Diploma or Degree holder in Computer Engineering or Information Technology or related disciplines.
3-5 years of experience in Reporting, Dashboarding and Data mining, Asset Management.
Experience in tools such as Helix BMC, Serena, Microsoft Office Excel on pivot, formulas, table, etc, Powerpoint, Word for reporting documentation, Report Dashboard such as Grafana, Tableau, BMC dashboard.
Experience in System (Linux/Windows/Weblogic/Database/Storage/Network) will be an added advantage.
Experience in data analytic, data analysis, data presentation will be added advantage.
Good problem-solving skills, background analytics and focus on excellent customer service/support.
Independent, driven and able to multi-task, strong time management skills and strong team player.
Required Language(s): English, Cantonese (speaking is a must).

The Package :

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