We are looking for a proactive and customer-focused eCommerce Customer Support Agent to deliver exceptional service across voice, chat, and email channels. In this role, you will serve as the frontline representative of the brand-ensuring that every customer interaction is handled with empathy, accuracy, and efficiency. You will assist customers with inquiries related to orders, payments, shipping, returns, and product information, while maintaining a high standard of service in a fast-paced online retail environment. If you are detail-oriented, solutions-driven, and passionate about creating positive customer experiences, we would love to hear from you.