Head, Internal Communications & Impact Reporting

  • Kuala Lumpur
  • Tetap
  • Sepenuh masa
  • 20 hari lepas
About the role Responsible for delivering internal communication strategies that drive employee engagement, support our culture, and align with business goals. A key focus is scaling and managing an internal digital platform-driving adoption and engagement, and ensuring content is relevant, inclusive, and aligned with strategic priorities. The role leverages analytics and feedback to enhance digital engagement and user experience, while overseeing governance to ensure consistency and quality across all internal channels. Job Description To strategize, formulate, and secure the implementation of conveying management/ corporate messages/information, thinking, action, and plans Group-wide. To be a key partner in Group-wide transformation and change management initiatives, providing communications support and plans to inspire and promote a positive mindset towards strategic changes. To scale and manage digital internal platforms-driving adoption, engagement, and ensuring content is relevant, inclusive, and aligned with the Group's strategic priorities. Provide line of sight to Maybank Group employees over the business growth and performance of Maybank Group-wide. Drive the right behaviours in line with our core values, T.I.G.E.R., Maybank Culture, DEIB, and myimpact principles. To leverage communications analytics and feedback to enhance the employee experience, while overseeing the governance that ensures consistency and quality across all internal communication channels. Encourage feedback to management through various employee communication channels in order to promote two-way communications among employees and with the leadership. Requirement Bachelor&aposs degree in Communications, Public Relations, Business Administration or related field. Minimum 3-5 years or progressive experience in internal communications, or culture and transformation communications preferably in large organizations or financial institutions. Proven track record in leading enterprise-wide communication strategies that drive transformation, employee engagement and cultural alignment. Exceptional strategic thinking, with the ability to translate business priorities into compelling communication narratives. Strong writing, editing, and storytelling skills, with the ability to adapt tone and style for different audiences. Excellent project management skills, with ability to manage multiple initiatives simultaneously. Strong interpersonal skills to engage employees across all levels. Collaborative and inclusive leadership style, fostering two-way communication and open feedback channels. Ability to work in fast-paced, dynamic environment with high adaptability. Comfortable with emerging communication technologies and trends. Show more Show less

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