Field Service Engineer (based in Johor)

GEA

Shah Alam, Selangor
Tetap
Sepenuh masa

2 bulan lepas

Responsibilities / Tasks

Execute in the field:
Corrective Electrical/Mechanical Repairs.
Electrical/Mechanical Up Grades
Emergency repairs.
Support Commissioning Decanter/Separator
Do customer trainings.
Manage Automation providers
Support Service Sales with specific technical questions related to Decanter/Separator
Identify Customer needs.
Offer and Execute Modernization, retrofits and / or upgrades available.
Routine maintenance/overhaul/repairs of Decanter/Separator.
Rectify day to day issues and lessen the downtime of machines.
Prepare Service, maintenance reports. Execute the respective document closure for each activity related to field service, auto copy reports, final digital reports.
Remote support for customers and / or other service technician than need help in GEA SFT equipment.
Training Field Service Technician in Basic and Intermediate Electrical technical tasks.
Create and maintain an archive of machine electrical documentation, software and VF parameters.
Collaborate with Service Sales and Logistics to analyze electrical spare parts security stock.

Your Profile / Qualifications

University degree in Mechatronic / Electromechanical Engineering OR Technical degree in Mechatronic, Electrical or Electromechanical + experience in workshop or maintenance.
Professional Knowledge and Experiences:

Knowledge in PLC Siemens and / or Allen Bradley.Experience in field service execution.Electrical and Automation skills.Electro mechanics skillsExperience to work in teams of service or maintenance.Experience in food and / or industrial processCapacity to solve complex technical scenarios.Experience and have knowledge in rotating machineEnglish Intermediate and local language.

Be a good communicator written and verbal able to work with individuals across levels, functions, products, countries.
Intercultural experience and skills
Be a good net-worker.
Personal drive and a good balance between being a hands-on manager and the ability to think and act strategically
Has a good resistance for frustration when dealing when complex technical trouble.

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