Manager, Settlements

• To effectively lead, manage and process Standard Chartered Bank custody transactions (safekeeping, transfer, reconciliations, billing) on daily basis and escalate any exceptions which requires immediate resolution.
• Define, document, implement, and maintain scalable and efficient operational frameworks.
• Drive continuous quality improvement and automation across conventional assets.
• Manage a growing offshore outsource team and empower the team to take on greater responsibilities.
• Collaborate with stakeholders across the organization to ensure seamless and scalable operations.
• Drive the implementation of new clients, products, and services.
• Support various projects.
• Resolve queries raised by clients and stakeholders, seeking guidance from Compliance where required.
• Lead and engage with new on-boarding of clients to facilitate the operational take-on and set-up of new relationship.
• Take active interest in changes to the Financial Services industry.
• Form an integral part of the front to back process flow. Review processes and procedures to identify weaknesses/inefficiencies and recommend remedial action as required.
• Work with Compliance to understand new regulatory requirements and ensure we fulfil our obligations.
• Lead hubbing of operations right shoring for FSS markets.

• To undertake periodic self assessment on key controls to access the proper functioning and adequacy of existing controls.
• Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and the management of it.
• To effectively manage and process Standard Chartered Bank and Regional Securities Services custody (conventional + Digital) transactions (Corporate actions, Settlements, Billing) on a daily basis and escalate any transactions which requires immediate resolution.
• Ensure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed SLA with respective units.
• Ensure that all enquiries / complaints are resolved within the agreed turnaround timelines.
• To develop strong working relationship with GBS to ensure that transaction processing across securities services processes are carried out with minimal risks and with high quality standards.
• To develop key working relationships with internal customers and support units etc.
• To ensure that Department Operating Instructions (DOI), checklists, SLA are kept up to date, and shared with the team-members and reviewed to ensure practicing of the same.
• Ensure Adherence by unit to the Group and country policy and procedures.
• Ensure adherence on an ongoing basis to all requirements of KYC/AML/sanction regulations as may be issued from time to time.
• Avoid revenue leakage and ensure that there are no debits to P&L Accounts without appropriate authority
• Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required e.g. sundry, erroneous, CSA accounts etc.
• To ensure that any nostro un-reconciled entries are escalated are kept to a minimum and are resolved daily.
• Initiate transfer of best practices to/from other processing centers.
• Live the values of SCB at all times.
• To lead and participate in projects initiated for risk-mitigation, service improvement, technology upgrade, regulatory etc.

• Bachelor's degree in Banking/Finance/Information Technology or equivalent
• Min 5 - 7years of relevant experience - Banking & Financial.
• Experience in a Securities Services / Market Operations / Investment Banking/ Corporate Actions / Commodities / Precious Metals / Gold / Fund of Funds / ETFs
• In-depth knowledge of Securities settlements / Fund services will be core expectations
• Previous people management experience is an added advantage (However this role will not be managing people)
• Consistently demonstrates clear and concise written and verbal communication skills
• Previous experience in projects, system migrations, transformation & change is a must.
• Skills - any added skills such as AI, VBA, python, programming, advance in excel - added advantage.
• Candidates with experience in Asian Securities markets has a significant advantage - HK, SG, TH

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Standard Chartered