DRSC AP Technology: Cloud & Infrastructure Operations Engineer

Kuala Lumpur
Tetap
Sepenuh masa

10 hari lepas

Title: DRSC - APAC Region - AP Technology (based in KL) - Cloud & Infrastructure Operations EngineerAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.Ready to unleash your potential with us? Join the winning team now!Work you'll doThe Cloud/Infrastructure Engineer will be responsible for providing operational support for all activities related to the public cloud and infrastructure on the x86 platform architecture including Linux for all types of servers and operating systems for Deloitte APAC. The candidate will be responsible for managing the relevant systems operationally, ensuring compliance to Deloitte global standards, and supporting troubleshooting and resolution of infrastructure-related problems. The candidate must be able to think out of the box to explore new ways of working to improve the operation of end-to-end infrastructure in the region. A successful candidate for this position must understand thoroughly how to leverage cloud and infrastructure technology with hands-on technical experience including excellent technical skills in Linux (SUSE, RHEL, AM2) and knowledge/understanding of core network, security, database and application for concepts. The candidate should be well organized, able to work independently, and have strong verbal and written communication skills.Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Analysts across our Firm are expected to:

Demonstrate a strong commitment to personal learning and development.
Understand how our daily work contributes to the priorities of the team and business.
Understand the set expectations and demonstrate accountability in keeping personal performance on track.
Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
Demonstrate an appreciation for working with others.
Understand what is fundamental to Deloitte's success as a business.
Demonstrate integrity and an awareness of strengths, differences, and personal impact.
Develop their understanding of Deloitte and offer a fresh perspective.

Key Responsibilities

Responsible for provisioning, configuring, and maintaining all servers (upgrades and patching) including application software (with support from specialist SME's - e.g. SAP BASIS team members)
Responsible for working with the network team to maintain the health of the network and servers and ensure an optimized environment.
Ensure infrastructure and associated solutions/services comply with Deloitte Global Standard (i.e. Global Technology Operating Model (GTOM) including Cyber/SSDLC standards)
Support requests from SAP BW/HANA and BASIS team members (and where applicable, end users of the service), and resolve problems related to Infrastructure
Identify and analyze any issues that relate to the performance of the systems, and work closely with the application team and other supporting teams to recommend and implement solutions to resolve - including (but not limited to) right-sizing, optimization and re-architecting
To perform all tasks that are included in (but not limited to) the operations (BAU) run-sheet
To consider/identify any discrepancies and/or areas of improvement in the environment and implement to ensure continuous improvement and value-add to our users
To be involved in developing and overseeing the backup, replication, clustering and fail over strategies, including regular BCP and DR testing Creation and maintenance of proper, well-structured and complete documentation of all procedures, and configurations pertaining to the cloud/infrastructure environment

Operational (BAU) tasks

Active monitoring/review of infrastructure health and response- including availability, usage and performance metrics (compute, storage, network etc.)
Regular review/audit of security logs to adhere to cyber compliance requirements
Regular review of cyber tooling dashboards to identify missing patches and vulnerabilities, and proactive management including regular patching and remediation
SSL certificate renewals/installation
Coordination of firewall changes
Cloud cost review and optimization (via savings/reservation plans)
Infrastructure scaling based on system load and performance review
Storage, backup and archive management
BCP and DR testing
Asset records accurately captured/updated in CMDB (ServiceNow)

Requirements

Bachelor's degree in computer sciences from local/overseas university is preferred and/or ~5+ years equivalence in an enterprise environment
Strong hands-on technical experience implementing and managing AWS, Azure and GCP services
In depth knowledge of managing and maintaining medium complexity Linux/Unix environments
Deployment and operational expertise with Windows and Unix/Linux operating systems
Knowledge of managing and maintaining databases such as MaxDB, HANA, MySQL, MS-SQL, NoSQL, Amazon RDS, Redis or PostgreSQL
Experience with Boomi (optional), supporting components (e.g. JRE) and shell scripting
Broad understanding of technical problems and solutions with ability and expertise to implement

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm's business contact number or business email address.Requisition ID: 110291In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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