Beauty Advisor (6 months contract)
Luxasia Lihat semua pekerjaan
- Kuala Lumpur
- RM 2,200-3,000 per bulan
- Kontrak
- Sepenuh masa
- Promote the use of Givenchy products and brand story.
- Demonstrate the use of Givenchy products.
- Achieve sales and other targets set by the Retail / Boutique / Counter Manager.
- Provide excellent, professional, and personalized service to customers to increase brand loyalty.
- Always maintain the highest standard of Brand image.
- Demonstrate and promote the sale of the Givenchy Beauty products.
- Achieve sales and other targets set by Retail / Counter / Boutique Manager.
- Report sales figures to Retail / Counter / Studio Manager and Corporate Office.
- Provide accurate skin profiling consultation and assessment to customers.
- Educate customers on product information and application.
- Establish and maintain excellent customer relations by providing prompt, professional, polite, and personalized services at all times.
- Register, maintain and update customers in Point-of-Sale system.
- Book appointments and perform skincare and make-up consultations.
- Follow up on customers after product-purchase to ensure product satisfaction and build regular customer base.
- Handle customer enquiries, complaints and product returns professionally and amicably.
- Keep abreast about product / company / store information.
- Actively participate in company corporate events, new product launches, photography make-up assignments, etc.
- Actively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
- Maintain a clean and organized work area.
- Maintain tester units in proper schematic order.
- Clean or replace any broken or damaged products.
- Maintain proper placement and condition of merchandise on counter, in stock room and maintained areas.
- Inform management of any store maintenance issues.
- Inform management of any Health and Safety issues which might lead to accidents.
- Ensure availability of testers, printed materials, and counter supplies at all times.
- Merchandise and display counters according to the marketing focus of the month and as directed by superior.
- Always maintain the highest hygiene standard.
- Uphold the highest standard of Givenchy image and always adhere to the Givenchy’s grooming and uniform guidelines.
- Ensure that only the Givenchy’s products are used during working hours.
- Assist in stocking of all counter supplies and inventory daily as required.
- Assist in merchandising and re-stocking all products on the floor in showcases and cabinets.
- Arrange for product transfer from other stores if customer wants product currently unavailable at your counter / store.
- Communicate low-stock and out-of-stock situations to Retail / Boutique / Counter Manager.
- Assist in the proper rotation of stocks.
- Maintain accurate stock records, conducts stock checks and report discrepancies to Retail / Boutique / Counter Manager.
- Pass all skill tests set by the Brand / Company.
- Actively participate in all training sessions, meetings and corporate events.
- Apply knowledge acquired from the training sessions to the boutique / counter.
- Adhere to established security procedures regarding the handling of cash and assets.
- Establish good working relationships with team members to maintain an amicable and harmonious working environment.
- Undertake all administrative duties assigned by Supervisor or Manager.
- Any other tasks assigned by the Supervisor or Manager from time to time.
- Excellent communication and interpersonal skills.
- Minimum of a 2-year working experience as a beauty advisor with evidence of consistent sales results. We also welcome fresh graduates and candidates with no prior experience who have a strong passion for the beauty industry and a desire to learn and grow with us
- Proficient in English is a must.
- Excellent knowledge of makeup, skincare, and fragrance products.
- Ability to work in a team environment, with minimum supervision.
- Able to commit to retail working hours – shift schedule, weekends, and public holidays.
- Market-aligned salary and performance-based incentives
- Sales commissions or bonuses for eligible retail roles
- Employee Product Privileges
- Opportunities for internal mobility across LVMH maisons and regions
- Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
- Medical insurance coverage, mental wellbeing support
- Inclusive & Diverse Culture