Import Operations Manager - 3PL Freight Forwarding
Michael Page Lihat semua pekerjaan
- Shah Alam, Selangor
- RM 108,000-132,000 per tahun
- Tetap
- Sepenuh masa
- Manage and coordinate all import activities to ensure smooth, timely cargo clearance
- Oversee customs documentation and ensure compliance with all regulatory and trade requirements
- Liaise with customs officials, port authorities, freight partners, and internal stakeholders
- Lead, coach, and supervise the import operations team to maintain service standards
- Track shipment progress, address operational issues, and manage escalations effectively
- Ensure adherence to company procedures, customs laws, and compliance standards
- Identify opportunities to enhance operational efficiency and control costs
- Prepare performance reports, operational updates, and KPI tracking
- Maintain accurate records and support internal and external audits
- Proven experience managing import operations within a logistics or freight environment
- Strong working knowledge of customs procedures, import regulations, and compliance requirements
- Experience leading and supervising operational teams
- Ability to coordinate effectively with customs authorities, port operators, and logistics partners
- Strong problem‑solving skills with the ability to handle escalations and time‑critical shipments
- Good communication and stakeholder management capabilities
- A structured, detail‑oriented approach with a focus on operational efficiency and accuracy
- Attractive salary package.
- Permanent position with opportunities for professional growth.
- Exposure to the dynamic transport and distribution industry.
- Convenient location in Shah Alam.
- Supportive and professional work environment.