Job Descriptions:·· Manage and coordinate all reservations and bookings to ensure smooth guest flow.· Oversee the front-of-house operations, ensuring exceptional customer service and seamless dining experience.· Liaise with the kitchen and back-of-house staff to maintain high food quality and presentation standards· Monitor and manage inventory, ensuring efficient stock control and recommending necessary purchases.· Implement and refine processes and procedures to drive operational efficiency.· Prepare and analyze daily, weekly, and monthly reports on restaurant performance.· Lead, train, and motivate staff, fostering a culture of excellence and continuous improvement.· Ensure compliance with health, safety, hygiene, and legal regulations.· Handle customer feedback and resolve service-related issues promptly.· Collaborate with chefs and bartenders to curate an engaging dining and entertainment experience.· Monitor operational costs and drive profitability through cost control measures.Job Requirements:· Minimum 5 years of experience in operations or reservations management within the hospitality industry.· Strong leadership, problem-solving, and team management skills.· Excellent communication and interpersonal skills to engage with guests and staff.· Proven ability to multitask and prioritize effectively in a fast-paced environment.· Experience in inventory management and cost control.· Proficient in restaurant management and reservation systems, as well as MS Office.· A passion for the hospitality industry and Japanese cuisine.· Flexibility to work evenings, weekends, and peak dining hours.Sub Specialization : Others;Any Type of Employment : Permanent Minimum Experience : 5 Years Work Location : Penang