
Specialty Care Sales Specialist
- Petaling Jaya, Selangor
- Tetap
- Sepenuh masa
- Effectively implement sales strategy and tactics, plan of action (POA) in accordance with company policies.
- Regularly monitor territory’s sales performance to initiate appropriate actions and ensure high accuracy of sales forecast
- Facilitate enlistment of newly launched and key products in hospitals and clinics by planned date.
- Engage in strategic planning to drive business growth and maximize opportunities with key accounts.
- Analyze market trends, competitor activities, and industry insights to identify areas for growth and develop strategies to maintain a competitive advantage.
- Work on account plans and set goals for account penetration and revenue growth.
- Update territory customer segmentation classification, database and call records continuously.
- Build trust and credibility with customers by demonstrating integrity and acting within the AstraZeneca Code of Conduct.
- Explore and expand new customer base.
- Serve as advocate for key accounts and represent the voice of the customer, providing feedback, suggestions, and insights to improve products, services, and overall customer experience.
- Work to resolve any customer issues promptly and efficiently.
- Submit monthly reports commenting on deviations from Business Plan and intended actions to align performance with objectives.
- Ensure punctual delivery of reports/ synchronisation of ETMS Veeva.
- Monitor and assess sales transactions to identify potential irregular sales patterns.
- Develop behaviours leading to enhanced effectiveness as outlined in the Key Account Competency framework.
- Identify areas for self-development and discuss developmental needs with the line manager.
- Attend & actively participate in sales meetings, product and sales training.
- Your education background is in science, preferably a degree or masters in a top university.
- You have experience or a keen interest in pharmaceutical sales and healthcare industries.
- You will be based in Central