Senior Manager, Account Executive – Key Accounts
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Drive the development and implementation of acceptance and merchant strategies to expand electronic payment penetration, increase Merchant Sales Volume (MSV), and grow incremental processing volume on VisaNet.
- Manage end-to-end relationships with assigned acquiring and merchant accounts, ensuring alignment between client business priorities and Visa's strategic objectives. Oversee strategic planning and execution of initiatives to achieve Visa Malaysia's business and revenue targets.
- Identify new opportunities and underpenetrated segments for growth, fostering collaboration to expand acceptance locations and drive both domestic and cross-border segments.
- Ensure in-market acceptance fund goals are met in a cost-effective and timely manner, maintaining a high level of client satisfaction.
- Provide insights and input to cross-functional teams regarding new and evolving products and services that may impact clients, including Visa rules, compliance, integrated billings, and transactions.
- Develop a deep understanding of local market needs, collaborating with the SMT cluster and Singapore Hub to define and execute market-specific strategies that address acceptance issues and meet client requirements in Malaysia.
- Manage contractual obligations, ensuring optimal utilization of VIK and alignment with both client and Visa business priorities.
- Minimum of 12 years' experience in financial services, payments, or enterprise sales, with a proven record of successfully managing client relationships.
- Demonstrated expertise in developing and executing strategic plans that drive measurable business growth.
- Strong track record in solution and consultative selling, with the ability to influence stakeholders and deliver tailored solutions that address client needs.
- Proven negotiation skills, with hands-on experience in deal structuring, deal making, and closing complex agreements.
- In-depth understanding of the payments ecosystem, including merchant partnerships and digital commerce.
- Track record of designing and implementing client-centric strategies that address both external market complexities and internal requirements.
- Commercial acumen, with the ability to identify opportunities and deliver value-driven solutions for clients.
- Exceptional communication and interpersonal skills, adept at engaging stakeholders at all organizational levels, including executives.
- Self-motivated and collaborative, with the ability to manage multiple priorities and drive results in dynamic environments.