Customer Service (Mandarin Speaker)

Daythree Business Services

Shah Alam, Selangor
Tetap
Sepenuh masa

24 hari lepas

MohonKelayakan

Strong communication and writing skills in Mandarin.
Minimum education: SPM
Fresh graduates with a Diploma or Degree are encouraged to apply as training will be provided.
6 months to 1 year of experience in customer service or contact center (preferred).
Fresh graduates are also encouraged to apply
Ability to work well with and support the customer service team.
Willing to interact with customers from different cultures and backgrounds.
Comfortable working independently.
Able to assist both local and international customers.
Ability to perform well in a fast-paced environment.

Tanggungjawab

Attend to customer inquiries, complaints, reviews, and feedback through calls and emails.
Assess customers' needs and recommend suitable products and services.
Build a friendly and helpful relationship with customers.
Respond to customer queries in a timely and accurate manner.
Update our internal database with feedback and details of customer interactions.
Gather customer feedback and share IT with teammates or team leaders.
Work well with the customer service team.
Stay up-to-date with products and services available to customers.

Manfaat

Health insurance
Opportunities for promotion
Professional development
EPF SOCSO

Manfaat tambahan

Training Provided

KemahiranCustomer Service Mandarin Language Proficiency Active Listening Problem Solving Communication Skills Conflict ResolutionPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon