Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.ResponsibilityTroubleshoot and resolve technical issues related to hardware, software, and networkingInstall and configure hardware and software applicationsMonitor and maintain Cartrack application and systems to ensure their smooth functioningCollaborate with Global teams to implement and maintain IT projectsDocument technical procedures, user manuals, and FAQsProvide technical support for any IT related matters or issueTrain users on the use of Cartrack applications and hardwareContinuously update technical knowledge and skillsRequirementsMinimum Higher Nitec/Diploma/Bachelor in Computer/ElectronicEngineering/Telecommunication/Automotive Engineering or related disciplineEntry level are welcome to applyProficient in written and spoken English to handle customer queriesMust have a pleasant personality with high levels of motivation and enthusiasmAbility to work independently and as part of a teamWillingness to work outside regular business hours as required
