Create the future with Affin! You too can make a difference. We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. Job Purpose Responsible for Retail Internet Banking (RIB), Mobile Banking (MB) and Digital project deliverable and implementation in accordance with industry practice, compliance & regulatory guidelines. Accountabilities Provide support and work closely with product/ line of business/ technical/ vendor team for any implementation of new Digital project and Service Requests in analyzing, assessing and organize the gathered product requirement, functionality, usability, gaps, and fitness for purpose. Provide business requirement and review functional specification, to ensure adequate coverage of relevant business processes, to operating as per design and compliance with business procedures and control. Designing, writing, and executing various types of test plan and strategies, test cases such as functional, regression, and customer scenario testing Conducting post-release and post-implementation testing Identifying, documenting, and prioritizing functional issues, recommend and monitor corrective as well as preventive actions without major system disruption. Produce, and review document and material requirement for testing or project include preparing BRD/FSD and test scripts, Request for Information (RFI), Request for proposal (RFP) and performs UAT and rolling out of the initiatives. Responsible in process improvements by preparing a high-level operation flow / Process Risk & Control Assessment (PRCA) in line with latest industry requirements, internal policy, and regulatory standards. Supporting, guide and render a training/ knowledge transfer to operation team (RIB/MB BAU support, Contact Center and Branches, CCQ, LOB) regarding RIB/MB on system functionality, core processes, and standard operational procedure. Do research for better understand the business requirements and recommend appropriate applications as well as technologies, following the industry practice, compliance & regulatory guidelines. To perform any other relief duties/ assignment as and when need arises, job responsibilities might be amended by Immediate Supervisor/ Manager/ Head of Department. Requirements List the acceptance entry level requirements for the job, in terms of: - Qualification Diploma / Degree in Business Studies/IT or related field. Two (3) years and above of Business Analyst experience or relevant field. Skills/ Knowledge/ Experience Possess good writing and verbal communication skills. Team player, flexible and can work under pressure Ability to work independently and in team with self-initiative and positive attitude Innovative thinking and up to date with latest technology in the marketplace. Great analytical, conceptual, critical thinking and problem-solving abilities Adaptable of working in fast-paced environments, to prioritize workload and deliver on schedule. Experience in supporting UAT using testing tools is preferred. Experience in banking software application function and business
