Recruitment Lead / Assistant Manager

Kuala Lumpur
RM 5,000-6,500 per bulan
Tetap
Sepenuh masa

9 hari lepas
Permohonan Mudah

SummitNext is a fast-growing BPO and technology-enabled services company headquartered in Malaysia, with operations across multiple countries. We partner with global clients to deliver customer experience, back-office, and AI-driven solutions. As we scale, building strong, process-driven recruitment capabilities is critical to our success.We are looking for a highly organized and target-driven Recruitment Lead / Assistant Manager to lead, manage and scale our talent acquisition efforts. This role requires someone who is structured, process-oriented, and capable of planning and executing hiring strategies to meet aggressive growth targets.You will play a key role in ensuring timely, high-quality hiring across multiple roles, geographies, and client requirements.Key Responsibilities

Own end-to-end recruitment for the company
Plan hiring pipelines based on business forecasts and ramp-up requirements
Ensure timely closure of positions while maintaining quality benchmarks

Build, standardize, and continuously improve recruitment processes
Track and manage recruitment funnels, SLAs, and conversion metrics
Ensure structured interview processes and consistent candidate evaluation

Drive recruitment targets (volume, timelines, cost, and quality)
Monitor team performance against KPIs and SLAs

Coordinate with HR, operations, and clients
Provide regular updates on hiring progress and risks

Develop sourcing strategies across job portals, social media, and referrals
Improve candidate experience and employer branding initiatives
Explore innovative hiring channels to improve efficiency and quality

Experience

5–8 years of experience in recruitment/talent acquisition
Prior experience in BPO / high-volume hiring preferred
Experience managing hiring targets and recruitment pipelines
Experience leading a team of recruiters is must.

Skills & Competencies

Highly organized and process-driven
Strong planning and execution capability
Target-oriented mindset with ability to work under pressure
Excellent stakeholder management and communication skills
Strong analytical ability to track and improve recruitment metrics

Proactive and solution-oriented
Ability to thrive in a fast-paced, growth environment
Strong ownership and accountability

What We Offer

Opportunity to be part of a fast-growing regional BPO
Exposure to international hiring and multi-country operations
Career growth aligned with company expansion
Dynamic and entrepreneurial work environment

SummitNext